Privacy Policy

Introduction

This Privacy Policy is designed to inform you about your data rights and how we handle personal information at Intense Casino. We are committed to protecting your privacy and being transparent about our practices.

Purpose of the Privacy Policy

The purpose of this policy is to clearly outline how we collect, use, store, and protect your personal information. By using our site and services, you agree to be bound by the terms of this policy.

Scope of Application

This Privacy Policy applies to all users of our platform, including those who access our services through our website, mobile app, or other channels. Use of our platform implies acceptance of this policy, so please read it carefully before proceeding.

Consent Clause

By using our site and services, you consent to the practices described in this Privacy Policy. We may update this policy from time to time, but your continued use of our platform means that you accept any changes we make.

Data We Collect

We collect various types of data, which are outlined below:

• Personal Information: name, email address, date of birth, address, and other similar details.
• Account Info: username, password, payment details, and other account-related information.
• Technical Data: device information, IP address, browser type, cookies, and other technical data we collect to ensure the security and functionality of our platform.
• Usage Data: site activity, login logs, game interactions, and other usage-related data that helps us improve our services.

How We Use Your Data

We use your collected data for various purposes, including:

• Creating and managing accounts: to enable you to create and manage your account with us.
• Processing deposits and withdrawals: to facilitate transactions related to gaming activities on our platform.
• Providing customer support: to respond to your queries and resolve any issues you may encounter.
• Bonus eligibility and responsible gambling monitoring: to ensure compliance with anti-money laundering regulations and to monitor your gaming activity for responsible behavior.
• Improving the site and personalizing the user experience: to enhance our services and provide a more tailored experience based on your preferences and usage patterns.
• Fulfilling legal and regulatory obligations: to comply with applicable laws, regulations, and industry standards.

Cookies and Tracking

We use cookies to collect technical data about your device and browsing behavior. Cookies are small text files that are stored on your device by our site or third-party services we use. We may use different types of cookies, including:

• Essential cookies: necessary for the functionality of our platform.
• Analytics cookies: used to analyze usage patterns and improve our services.
• Marketing cookies: used to personalize advertising based on your interests.

You can manage or disable cookies by using your browser settings. Please note that disabling cookies may affect some features of our site.

Legal Basis for Processing

We process your data under the following legal grounds:

• Contractual necessity: we need your data to provide you with services.
• Legal obligations: we must comply with applicable laws, regulations, and industry standards.
• Legitimate interests: we use your data to improve our services and ensure compliance with regulatory requirements.
• User consent: you have given us permission to collect and process your data.

Data Sharing and Disclosure

We may share your data with third-party service providers, such as:

• Payment processors
• Gaming providers
• Regulatory bodies

Personal data is not sold. We disclose data where legally required or necessary for contractual obligations.

Data Storage and Retention

We store personal data securely for a reasonable period, taking into account our contractual and legal obligations. The criteria for retention periods include:

• Contractual requirements: we must retain your data for as long as you are registered with us.
• Legal obligations: we must comply with applicable laws, regulations, and industry standards.

Security Measures

We implement robust security measures to protect your personal data, including:

• SSL encryption
• Access controls
• Authentication processes
• Monitoring for unauthorized access

Your Rights

You have the following rights under data protection laws:

• Access, update or delete your data: you can request access to your data and make changes or deletions as necessary.
• Withdraw consent or object to processing: you can withdraw your consent to processing at any time.
• Contact us: please contact our customer support team if you want to exercise any of these rights.

International Data Transfers

We may transfer personal data outside the EEA, where necessary for the provision of services. We will ensure that such transfers are made in accordance with applicable laws and regulations, including:

• Standard Contractual Clauses: we have implemented standard contractual clauses to protect your data when transferred outside the EEA.

Third-Party Services

External links or services have their own privacy policies, which you should read carefully. We are not responsible for external content or policies.

Policy Updates

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you in advance. Your continued use of our platform means that you accept any updates we make.